Privacy
This privacy policy sets out how Townsend Joinery comply with Australian data protection legislation. Any changes to this policy will be posted on this page.
You can also access this privacy statement from every page by clicking on the appropriate link.
Once you choose to provide us with any information by which you can be identified, then you can be assured that it will be used in accordance with this privacy statement.
We are committed to respecting your privacy. We have structured our web site so that you can access the website home pages without identifying yourself or revealing any personal information.
Collection and Use of Personal Information
We use the information submitted on this site to handle information requests, deliver products and services, communicate with you about products, bookings, and services, update our records and generally maintain your details.
We do not share individual personal information outside of Townsend Joinery, nor do we collect information about our visitors from other sources.
Enquiry Form and Contact Us
The information you supply on the Enquiry Form and Contact Us page is primarily used to enable us to send you the information you require, or answer your enquiry.
In order to process your enquiry we will need to record your personal details.
Your phone number is collected to enable us to contact you, or in the future for marketing and research purposes.
Your email address may be used by us for marketing purposes.
We will retain your details only for as long as you wish us to. You can unsubscribe from our email database by sending us an email with do not mail me in the subject line.
If you think we have incorrect information or you would like a copy of the information we hold about you?
You may request details of personal information which we hold about you under the Data Protection Act 1998. We may charge a fee. This fee will not exceed $10. If you would like a copy of the information held on you please write or email to:
Townsend Joinery
323 Lal Lal Street,
Ballarat.
Victoria. 3550
If you believe that any information we are holding on you is incorrect or incomplete, please write or email the above address. We will correct any incorrect information promptly.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or improper use or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we have under our control.
Other Websites
Our web site may contain links to enable you to visit other sites. However, once you access links to leave our sites you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the site in question.
Cookies
A cookie is a piece of text which helps analyse web traffic or logs when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We and our service providers use cookies to analyse data about web page traffic and improve our web sites to meet customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Denial of a traffic log cookie should not prevent you from using one of these sites.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of our web sites' most useful features and we recommend that you leave them turned on.